Preparing for tomorrow’s two-day leadership training session.
It is my fifth and final contract of 2015.
While i won’t be wearing the name tag (above) any longer, i am planing to create a similar one.
Why?
Because not wearing a name tag with my first name on it feels inappropriate. It feels like i’m not “Show ready”. Like i’m not wearing my super power ring.
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This website is about our mental attitude. To leave this site to read today’s post on my physical health website, click here.
i tell people in my speeches that Disney Cast Members are never satisfied. It’s a challenging concept for “outsiders” to grasp the profound beauty (and sheer magnitude) of this.
Bottomline, every (with few exceptions) Cast Member is committed to continuously improving the Guest experience (and the Cast and Business/Financial experience). It’s a deeply engrained part of Disney culture.
Disney habits.
Disney has taken the parking garage experience to a brand new level.
There are sensors above every parking space.
This provides real-time communication to arriving Guests on what level (even down to the row) they can expect to find a parking space.
Of course this is a huge “Wow!”.
And i can’t help but wonder if people in mid-life could get to a place where they are never satisfied – with improving their own personal well being. At Disney this is called “Internal Customer Service”.
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This website is about our mental attitude. To leave this site to read today’s post on my physical health website, click here.
The question i get most often, “So how’s retirement life?”, always has the same answer:
Working harder than ever, just not as much.
Every “successful” entrepreneur struggles with insecurities that outsiders will never believe exist.
Insecurity comes with the territory.
Trust me, if you knew how insecure entrepreneurs are, you might even go for it yourself (i’m making the assumption you are too fearful to go out on your own).
i quietly and gradually began convincing myself that i was good enough to go out on my own.
One day at a time for six years before retirement, i thrived and excelled at Disney Institute while building the foundation from which to step out as an entrepreneur.
Last night we went to dinner at Epcot.
It was good to be “on property” (Cast Member-speak for Walt Disney World Resort).
PS. Time flies.
PSS. Many entrepreneurs reach a point (i’m there now) where they look back and think, “What was i so afraid of?” Turns out, most fears are simply the devil tempting you to play it safe.
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This website is about our mental attitude. To leave this site to read today’s post on my physical health website, click here.
Walt Disney’s biggest risk was investing in things people never notice.
People ask me what does it mean to over manage the details others either under manage or ignore?
The blog header colors intentionally symbolize something 99.99% will never understand:
Gray: We think with our mind, the gray matter
Brown: We move with our body, brown is the median human skin color
Red: We feel with our heart, everyone bleeds red
Green: We earn from our work, American currency is green
Blue: We dwell at our home, and deep blue is my favorite color
Why do it if most never notice?
Disney’s secrets for over managing a vibrant organizational culture are context neutral, meaning the prevailing wisdom that Disney uses can be used anywhere, even on my blogs.