What if i show you?

Disney Customer Service Keynote Speaker Jeff Noel
Disney Customer Service Keynote Speech is my (and Disney Institute’s) signature business offering.

What if i show you?

What if i show you Disney’s five Organizational Pillars and corresponding 19 Architectural Blueprints.

Five industry-neutral, foundational pillars.

And 19 architectural blueprints – Disney’s time-tested, world-class business DNA. 

This is Disney’s secret formula for creating, achieving, and continuously improving Organizational Vibrancy.

Organizational Vibrancy is when all five foundational pillars are functioning at their highest levels. Every day. All day.

How would you feel and think after seeing Disney’s secret operational treasure chest?

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This website is about our MIND. To read today’s post about our BODY, click here.

What’s next then

Apple event screen shot
Almost there. 🎉

What’s next then?

Use today’s posts and the previous two day’s posts to concisely craft your action plan and then act.

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This website is about our MIND. To read today’s post about our BODY, click here.

Yeah but did you earn it?

paper invoice
This Seth Godin book-order invoice is perfect for today.

Yeah but did you earn it?

Who? Me?

Yes.

Earn what?

The remarkable right to be 100% trusted.

How long did it take?

Probably after one or two years. And certainly after seven years now.

Never once did something to pad an invoice.

Never once did something that had to be fixed.

Never once did something that contradicted something else.

Always undersell and overdeliver.

Always demonstrate over-focused generosity.

Always honest, authentic, focused.

Always thinking deeper, reaching higher, working harder, and caring more than other speakers and business advisors.

Always the one who compromises financially; we start with a price and work our way down.

And, always the one willing to push the limits farthest from acceptable standards.

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This website is about our MIND. To read today’s post about our BODY, click here.

You tell me

Jeff Noel business matrix
Common sense without action is immature.
St Augustine quote about walking
Walking is the world’s most common exercise. To not do much of it is immature.

You tell me what price you want to pay and what you want to receive for the price you pay.

That sentence is directed to a CEO.

In real life.

But there are two CEOs.

One is your client.

One is you.

What do you want, why do you want it, and what are you willing to do to get it?

Classic questions.

You can imagine Neanderthals eventually getting to a place where they were willing to figure out how to carry hot coals/embers from one fire in order to make starting a new fire somewhere else exponentially easier. Life and survival was hard before Neanderthals could do fire on demand.

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This website is about our MIND. To read today’s post about our BODY, click here.

World class quitter

Disney Customer Service Keynote Speaker Jeff Noel
Red Team is a small think tank. Helped Changing Discourse launch.
Walt Disney World road signs
At this Disney intersection, pulled bicycle over, opened Cast Block Out Dates app, booked Magic Kingdom reservation. Magic indeed.

Recently dropped off of Changing Discourse’s red team. Another red team member jokingly called me a quitter.

Thinking about it more, began to embrace the joke about being a quitter.

It led to this…

Quit thinking like everyone else.

Quit doing things the way people think it should be done.

Quit being afraid.

Quit waiting and doing nothing.

Like a list of things you are grateful for, there’s literally no end to the things we can and should quit.

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This website is about our MIND. To read today’s post about our BODY, click here.