11 years of Disney retirement

Main Street at Walt Disney World
The final walk through ‘the Tunnel’ and down Main Street before ‘opening’.
Disney Keynote speaker Jeff Noel
Entered the Tunnel by Fantasyland Cafeteria. Walked up a stairwell and stepped onstage to an empty Magic Kingdom.
Walt Disney Legacy Award name tag
Fantasyland. October 31, 2014. Maybe 7am.
work schedule
Photo: Disney Institute schedule screen shot. Top right, Friday, October 31 column. Lower right, “Congrats!”
two men in front of vision and mission signs
One last visit to Disney Institute HQ to turn in Disney iPhone, laptop, etc. Rod is an attorney and helped DI during our best growth years.
halloween card
Angie is crafty. She made this for my Disney Institute farewell day.

Over-focus on the same things you used to under-focus on or ignore.

Disney taught me to use dates to create memorable milestones.

Halloween was an over-focused, intentional choice.

i wanted to be able to say, “After 30 years at Disney, it was really scary to leave.

And since October 31, 2014, i have.

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This website is about our MIND. To read today’s post about our BODY, click here.

Disney retirement anniversary eve

disney's jungle Jeff in a disney stairwell
October 31, 2014. Leaving Disney institute’s HQ to drive home. It was really ‘scary’ to leave. On the way i returned the hat to Magic Kingdom Wardrobe.

Disney retirement anniversary eve is today.

October 30, 2025.

Eleven years since turning in my Jungle Cruise Skipper hat at Magic Kingdom wardrobe.

Note: Yesterday i said writing will continue after April Fool’s Day (in 3 weeks). Writing, yes; probably daily. Blogging, no.

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This website is about our MIND. To read today’s post about our BODY, click here.

Disney .thinks .differently

book cover for The Comfort Crisis
A 10-year executive coaching client (CEO of 3k employee enterprise recently purchased by a 300k person enterprise) sent this yesterday. Can you guess who he said it reminded him of?

Disney Excellence Paradox:

Teaching Disney Institute’s world-class curriculum to a million people over 15 years, my participants always appreciated when i said this:

“We don’t do these things because we’re Disney, we’re Disney because we do these things.”

The above quote is my response to anyone insisting that Disney has special abilities and secrets that outsiders can’t touch.

It is my way of trying to snap a person back to reality.

Finally, this insight frames one of my daily mantras: Stop making excuses that excellence is only reserved for privileged people and privileged companies. Be amazed and be amazing.

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This website is about our MIND. To read today’s post about our BODY, click here.

January 25, 1982

Halloween Card
Disney Institute colleague gifted a hand-made “Halloween going-away” card.

Day One.

Monday, 9:00 AM.

Disney University.

Disney Traditions class.

January 25.

1982.

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This website is about our MIND. To read today’s post about our BODY, click here.

Let’s go

disney customer service keynote speaker
Disney Customer Service Keynote Speaker. Yeah, that’s me.

What do you want to accomplish by December 31, 2025?

Why is that important?

Who decided these goals are the most important?

What criteria did you use to filter these goals to the top, from other important goals?

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This website is about our MIND. To read today’s post about our BODY, click here.