Categories
Recommit

Can we get a discount?

blurry windshield
What are we looking at?
view through windshield
Is that a discount code?

Can we get a discount?

The price for personal development is never discounted.

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Categories
Honey, It's For You

Covid19 turning point

Grocery store empty shelves
Yesterday afternoon (5 hours ahead of President Trump’s Nationwide message about European air travel ban) at the grocery store. Had inside intel advice to head to store sooner rather than later. Toilet paper was almost gone.

Adversity doesn’t develop character, it reveals it.

Not talking about daily adversity.

Talking about Covid19 and other world catastrophes (remember 9/11?).

The adverse event is the test, not the studying (development).

Optional development can occur after you receive your test score.

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This website is about our MIND. To read today’s post about our BODY, click here.

If you want to stay on this site and read more posts from this Blog, click here.

Categories
Dear Son

What’s the difference between training and development?

What’s the difference between training and development?

Training to meet customer expectations:

  • Trainers
  • Procedures
  • Manuals
  • Objective evaluations
  • Compliance

Development to exceed customer expectations:

  • Leaders
  • No procedures
  • No manuals
  • Subjective evaluation
  • Commitment

We lump these two entirely different tools together as “Training and Development”.

Why is that dangerous?

Lost opportunity?

Easy opportunity?

Lost opportunity.

Which team will win, a well-trained and compliant team or an amazingly developed and committed team?

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This website is about our MIND. To read today’s post about our BODY, click here.

 

Categories
Back To The Future

How fast should we drive during midlife? (a Disney flashback)

Disney Customer Experience Keynote Speaker jeff noel
Circa 2005. Illustrating the “extra inch” concept even back then.

 

A Disney flashback. How fast should we drive during midlife?

Had a Disney leader (Guy Smith) in 2000 request that at every one-on-one meeting he wanted his direct reports to share one example of how they ‘drove 65’ the previous week.

In this metaphor, we assume the speed limit is 55 mph, and his theory was we could exceed the posted speed limit if we weren’t reckless, and avoid getting pulled over.

In the spirit of continuous improvement (the DNA of Walt Disney) he wanted at least one example of how we pushed the envelope with a colleague, the audience (as a professional speaker), or our (Disney Institute) business practices.

That was 16 years ago and i still use it as a daily (weekly seems way too infrequent) personal challenge.

You are the CEO of You, Inc.

Your growth, development, and attitude is your responsibility.

Wow, the things that are so easy to take for granted.

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