Tag: Fear

We are pleasure ​seeking machines

wellness cover article on Time Magazine
Yesterday checking out at Publix, the magazine rack sent a timely message. But we’re more interested in getting our stuff home before the ice cream melts. No?

We are pleasure seeking machines.

Food, TV, Internet, gambling, drugs and alcohol, sex, work.

Knowing this and embracing it is a huge advantage.

But awareness is only the beginning.

Nothing happens until we create a new reality from our knowledge.

i frequently wonder where i might be today if an elder would have coached me about the choices i will face and the common (pervasive) temptations i’ll need to slay.

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Do you let truth scare or inspire?

Disney Institute speakers
Madison Square Garden Theater, Disney Institute team that delivered Customer Service training for all the game day staff for Super Bowl 48.

Do you let truth scare or inspire?

For example…

To learn from experience you must have different experiences.

But doing things we’ve never done before can be scary.

And…

Doing things we’ve never done before can be exciting.

Moving forward and growing often come with detours and growing pains.

These are gifts to diversify your experiences, which in turn grow your confidence.

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This website is about our MIND. To read today’s post about our BODY, click here.

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This is your choice whether you believe it or not

Disney Leadership thesis
Teaching this Disney business insight changed my life and continues to drive personal transformation.

This is your choice whether you believe it or not.

What?

Waiting and doing nothing.

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This website is about our MIND. To read today’s post about our BODY, click here.

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Taking risks is like oxygen

Disney jeff noel customer service points
Four world-class customer service insights (the basics) and two bonus insights.

Taking risks is like oxygen. You can’t imagine not breathing oxygen.

So, you’re the same with risk? You can’t imagine not taking risks?

May your answer inspire you.

i’m going to do something today that i’ve never done before.

In exchange, i’m asking you to do the same.

What?

i’ve never spoken without slides, it’s a Disney thing.

Why?

i believe slides can potentially limit a speaker.

And i believe this speech is going to be the best Customer service keynote i’ve ever given.

i’m confident, excited, and inspired.

Now you.

In exchange, i’m asking you to do something you’ve (probably) never done before.

i’m asking you to commit to listening and participating as if my content is the most significant customer service message you will ever receive.

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This website is about our MIND. To read today’s post about our BODY, click here.

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The only constant at Disney is change

Disney Institute Keynote Speakers
First Disney Institute business card from 1999 and a later version, before we moved to Celebration Place 200, from the 220 building.

The only at Disney constant is change.

Same with you as CEO of You, Inc.

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This website is about our MIND. To read today’s post about our BODY, click here.

If you want to stay on this site and read more posts from this Blog, click here.