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Need Help Not Giving Up?

This is your choice whether you believe it or not

Disney Leadership thesis
Teaching this Disney business insight changed my life and continues to drive personal transformation.

This is your choice whether you believe it or not.

What?

Waiting and doing nothing.

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Disney Leadership Book

Taking risks is like oxygen

Disney jeff noel customer service points
Four world-class customer service insights (the basics) and two bonus insights.

Taking risks is like oxygen. You can’t imagine not breathing oxygen.

So, you’re the same with risk? You can’t imagine not taking risks?

May your answer inspire you.

i’m going to do something today that i’ve never done before.

In exchange, i’m asking you to do the same.

What?

i’ve never spoken without slides, it’s a Disney thing.

Why?

i believe slides can potentially limit a speaker.

And i believe this speech is going to be the best Customer service keynote i’ve ever given.

i’m confident, excited, and inspired.

Now you.

In exchange, i’m asking you to do something you’ve (probably) never done before.

i’m asking you to commit to listening and participating as if my content is the most significant customer service message you will ever receive.

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Outlasting Fear

The only constant at Disney is change

Disney Institute Keynote Speakers
First Disney Institute business card from 1999 and a later version, before we moved to Celebration Place 200, from the 220 building.

The only at Disney constant is change.

Same with you as CEO of You, Inc.

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The Next Lecture

Fear is one of two things for everyone

Lyft rides summary
After a lifetime of driving myself to the airport, enter Lyft. i will never use a taxi again. Doubtful i will ever drive myself and park at the airport again.

I have lived my life according to this principle: If I’m afraid of it, then I must do it.  – Erica Jong

Fear is one of two things for everyone.

  1. Discomfort
  2. Invitation

Discomfort doesn’t nurture nor feed our comfort zone, so we avoid or escape it.

Invitations are opportunities for the taking.

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The Herd

Daily distractions and “Squirrel” are synonymous

Disney speaker jeff
Yesterday walking home from gym.  Distractions are everywhere. Reasoning (excuses?) is easy. Can you say, “Squirrel!”?

Yesterday and this morning:

Did you hit the snooze button?

Did you get at least an hour of outside sunlight?

Sleep late?

Exercise?

Floss last night?

Driven by digital notifications?

Wakeup without a plan?

Dwell on problems?

How much quiet time did you get?

Dinner at least three hours before sleep?

Good breakfast?

Sugar intake?

Help someone who will never know you helped?

Can you imagine saying the appropriate yes, or no, to these? Every day?

i think you should.

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This website is about our MIND. To read today’s post about our BODY, click here.

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