Game day, mind

Weather app and Screen Shot
Good thing awakening at 5:00 AM is in my wheelhouse.

Zero degrees comes with traveling to speak about Disney Customer Service.

Early mornings too.

Being a catalyst for .thinking .differently as well.

Two out of three ain’t bad.

•  •  •  •  •

This website is about our MIND. To read today’s post about our BODY, click here.

Show, don’t tell

CHI Health Arena and Convention Center
Good morning Omaha. Sunrise is at 7:45am. A few hours from now.
CHI Health Arena and Convention Center
7:20 AM.

Big Disney Customer Service Keynote speech tomorrow.

Have been in customer service for 55 years.

Have been teaching it for 25 years.

Tomorrow…

If i tell the audience the insights, they’ll never remember.

If i help the audience discover the insights for themselves, they’ll never forget.

•  •  •  •  •

This website is about our MIND. To read today’s post about our BODY, click here.

Jimmy Carter RIP

Jimmy Carter's memorial service
January 09, 2025. Incredible lineup. Impressed.
Disney Institute Quality Service open enrollment program facilitators
Photo: 2008+-? Another incredible lineup. Me, Byran, Mickey, and a Jamaican Disney Institute participant during a time when Usain Bolt had inspired the move i’m doing. He and his team did it first and then i asked to do one with him and Bryan (my co-facilitator).
Disney Institute Quality Service open enrollment program facilitators
More of the Jamaican team members.

Didn’t watch most of this service but the parts i did watch were incredibly inspiring.

Ps. Was preoccupied with working diligently on my Disney Keynote Speaker business. Cheryl had it on in the adjacent room so i could hear it while i worked.

•  •  •  •  •

This website is about our MIND. To read today’s post about our BODY, click here.

Milking the Disneyland trip

Disney keynote speaker Jeff Noel
About 6:00 AM. Heading out for a walk and jog. Keynote speech in three hours.

Milking the Disneyland trip what with all the photos and such.

Why?

Because the easy answer is, “Why not?”

Traveled super light.

Did a few new, creative and innovative things.

Simple, positive things.

Concepts easy to do and easy to remember.

This is the way.

•  •  •  •  •

This website is about our MIND. To read today’s post about our BODY, click here.