Categories
Disney Leadership Book

Taking risks is like oxygen

Disney jeff noel customer service points
Four world-class customer service insights (the basics) and two bonus insights.

Taking risks is like oxygen. You can’t imagine not breathing oxygen.

So, you’re the same with risk? You can’t imagine not taking risks?

May your answer inspire you.

i’m going to do something today that i’ve never done before.

In exchange, i’m asking you to do the same.

What?

i’ve never spoken without slides, it’s a Disney thing.

Why?

i believe slides can potentially limit a speaker.

And i believe this speech is going to be the best Customer service keynote i’ve ever given.

i’m confident, excited, and inspired.

Now you.

In exchange, i’m asking you to do something you’ve (probably) never done before.

i’m asking you to commit to listening and participating as if my content is the most significant customer service message you will ever receive.

•  •  •  •  •

This website is about our MIND. To read today’s post about our BODY, click here.

If you want to stay on this site and read more posts from this Blog, click here.

Categories
Recommit

Time and resources ​are always scarce

toyota radiator cap
Is your enthusiasm so hot you need coolant to not overheat?

Mental time and resources are always scarce.

On a 1-10 scale with 10 as high, how mentally bold are you planning to be in 2019?

How close to 10 are you?

•  •  •  •  •

This website is about our MIND. To read today’s post about our BODY, click here.

If you want to stay on this site and read more posts from this Blog, click here.

Categories
Dear Son

It may not work

Disney Institute Keynote Speaker
Incredible news.

We just received word that he’s been accepted to his first college of choice.

He only submitted a college application to one school.

No second choice.

No backup.

Bold.

Committed.

All in.

They say the acorn doesn’t fall far from the tree.

It’s a bit like leaving Disney and Disney Institute after 30+ years to start your own entrepreneurial business.

Leaving the Company you love for your only desirable option to do what you love with significantly less travel.

The catch?

Odds of succeeding are dishearteningly low for anyone starting a small business.

Ps. It may not work.

•  •  •  •  •

This website is about our MIND. To read today’s post about our BODY, click here.

If you want to stay on this site and read more posts from this Blog, click here.

Categories
Back To The Future

How bold is too bold?

Delta flight info board
First flight.

 

What makes you think you can influence the future?

.

What makes you think you can’t?

.

PS. 07.30…leave home at 520am…Orlando-Salt Lake City-Kalispel, Target, Walmart, room 08, dinner Two Dog Flats.

__________

 

This website is about our mental attitude. To easily leave this site to read today’s post on jeff’s physical health website, click here.

 

On April Fool’s Day 2009, jeff noel began writing five daily, differently-themed blogs (on five different sites). It was to be a 100-day self-imposed “writer’s bootcamp”, in preparation for writing his first book. He hasn’t missed a single day since.

 

Categories
If

#disrupt

#disrupt

i must be brave enough to become the most positive person i know.

i begin by disrupting my deeply-engrained habits.

 

__________

 

On April Fool’s Day 2009, jeff noel began writing five daily, differently-themed blogs (on five different sites). It was to be a 100-day self-imposed “writer’s bootcamp”, in preparation for writing his first book. He hasn’t missed a single day since.

 

This website is about our mental attitude. To easily and safely leave this site to read today’s post on jeff’s physical health website, click here.