Disney’s Continuous Improvement Process

Magic Kingdom entrance
Once upon a time there was a challenge with the Walt Disney World Railroad.

 

The road to excellence has no finish line.

Clicking through the other four blogs at the end of the paragraph below you’ll learn about Magic Kingdom’s “poster-child” story for how the new Guest Satisfaction Measurement process began transforming the way front-line Cast Members had a voice for positive change.

 

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This website is about our mental attitude. To easily leave this site to read today’s post on jeff’s physical health website, click here.

 

Clues and ideas are everywhere

Orals based Motivational Speakers

 

(photo: Bank Wealth Management brochure in customer waiting area yesterday.)

Waiting to discuss money matters. While waiting there was time to flip though a bank brochure. The image above prompted the idea that mind, body, spirit, work, home create a continuous outer circle in life.

The second inside circle represents us. The very middle circle is our purpose.

Every moment of everyday we interact with, and filter, life’s (five) big choices. How we do this will direct, or not direct, our energy towards our purpose.

Bullseye, eh?

PS. Only three more days before the first month of retirement is over.

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Sunrise at Gibmore

Sunrise at Gibmore

 

(photo: Sunrise yesterday)

Is it okay to make stuff up?

Biltmore is nearby. Pretty famous, right. Not made up.

So what about Gibmore?

Not far from Biltmore. Not famous. Also not made up.

The Gibmore deck pictured above.

The name is made up but not the vibe.

Who says we can’t make stuff up and have it be as good as anything (maybe better) out there.

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World’s first for profit non-profit?

Inside book cover
Is five years enough time (or too much time) to lay a serious foundation?

 

What is this notion of a for profit non-profit?

Preparing to establish Mid Life Celebration, LLC in 2008, retaining an accountant was a top recommendation from other established small business entrepreneurial friends.

My vision was to create something that would raise a lot money and then give it to the folks dedicated to finding a cure for Crohn’s disease.

Calling the accountant, an unusual discovery – he didn’t do non-profits.

Immediately (must be deep Disney creativity) the notion of a for profit non-profit entered my consciousness.

The 10-year plan included five years to create the platform, become a brand, and most importantly, make money.

Four point nine years have passed.

Can I do it within five?

Insight: Dreams come true when we are flexible, creative, and determined to only accept success.

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