Tag: Keynote

Whip it good

10-second video: Yesterday’s video to a midwest client i visited two weeks ago during the January Polar vortex.

Have fun.

Lean into discomfort.

.think .differently

These are my three objectives for every keynote speech audience.

i use the same three for me in daily life, like today.

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This website is about our MIND. To read today’s post about our BODY, click here.

Let’s go

disney customer service keynote speaker
Disney Customer Service Keynote Speaker. Yeah, that’s me.

What do you want to accomplish by December 31, 2025?

Why is that important?

Who decided these goals are the most important?

What criteria did you use to filter these goals to the top, from other important goals?

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This website is about our MIND. To read today’s post about our BODY, click here.

Speech practice, mind

basketball arena
2007, Ice Palace. Home of the Detroit Pistons. Owned by Bill Davidson, founder of Guardian Industries. Did a Culture By Design Keynote for them, here at center court.

Today’s posts are another Disney Customer Service Keynote Speech practice round. Enjoy the backstage peek. Ps. 48 slides, so about 9 per blog today):

  1. SERVE
  2. Day One (9am, Monday)
  3. Day 60 (14 days straight)
  4. Chain of Excellence (center arrow)
  5. Google (saying 3 things)
  6. Bullseye (Disney’s focus)
  7. Harsh Reality (3 dinners)
  8. Paradox (go the extra ___)
  9. 3 Blueprints

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This website is about our MIND. To read today’s post about our BODY, click here.

Tools

Tools.

Airport travel delay greeting.

How did you measure the difference?

Was the difference an extra mile or inch?

Wow!

Demographics, and, psychographics.

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This website is about our MIND. To read today’s post about our BODY, click here.