Think like Michelangelo painted

red backpack with buttons and patch
Biz trip Oct 2021.

Are you doing what you dreamt about as a child?

Did what you dream about doing as a young child involve world-class customer service?

Do you and your customers benefit when customer service levels are raised?

Have you learned all there is to know about exceptional customer service?

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This website is about our MIND. To read today’s post about our BODY, click here.

Handful of Disney speaking firsts

Jeff Noel disney speaker signage
Didn’t see this until it was over.

First time in Walt Disney’s World’s 50-year history that a conference speaker walked from their house to a Disney Convention Center to give a Disney Keynote speech.

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This website is about our MIND. To read today’s post about our BODY, click here.

Hurry up and wait

Disney security check point
Arrived at Magic Kingdom security checkpoint at 6:50 AM. Waited patiently for it to open.

Scheduled to do today’s Disney Customer Service keynote speech exactly a year ago. Then Covid-19 cancelled the conference business.

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This website is about our MIND. To read today’s post about our BODY, click here.

Going to Walt Disney World

Disney Bus transportation has many faces. This one from yesterday’s walk home.

Drove to Walt Disney World yesterday and parked the antique car at Disney’s Grand Floridian Resort and Spa. In the car are clothes for work tomorrow. Walked home. Passed Magic Kingdom, Disney’s Contemporary Resort, the Tron Attraction, and Disney University.

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This website is about our MIND. To read today’s post about our BODY, click here.

Harsh Reality & Astonishing Paradox

Disney Leadership
Jungle Jeff and George Kalogridis at 2014 Disney Cast Service Awards.

Hello. No Disney dream. Kid watching Disney. College Program. Jungle Cruise. PPP. Books? Thesis. Dinners. SID. THE goal?

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This website is about our MIND. To read today’s post about our BODY, click here.