i tell people in my speeches that Disney Cast Members are never satisfied. It’s a challenging concept for “outsiders” to grasp the profound beauty (and sheer magnitude) of this.
Bottomline, every (with few exceptions) Cast Member is committed to continuously improving the Guest experience (and the Cast and Business/Financial experience). It’s a deeply engrained part of Disney culture.
Disney habits.
Disney has taken the parking garage experience to a brand new level.
There are sensors above every parking space.
This provides real-time communication to arriving Guests on what level (even down to the row) they can expect to find a parking space.
Of course this is a huge “Wow!”.
And i can’t help but wonder if people in mid-life could get to a place where they are never satisfied – with improving their own personal well being. At Disney this is called “Internal Customer Service”.
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This website is about our mental attitude. To leave this site to read today’s post on my physical health website, click here.
Yesterday, after spending the typical first two hours of the day before sunrise in writing, reading, and reflection mode, i then proceeded to begin the three-times-a-week run. Yesterday i chose Disney’s Contemporary Resort as the turnaround (midway) point.
The sunrise was glorious as seen in the first photo. As you navigate through the other four blogs, you’ll see and hear how this ordinary day was both beautiful and harsh.
The second photo hints at how long i was out and about for the morning run.
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This website is about our mental attitude. To leave this site to read today’s post on my physical health website, click here.