Every day is day one

Disney Keynote Speaker
Walt believed cleanliness and friendliness trumped everything.

 

Virginia Falls Glacier Park
Do you see it?

 

Walt Disney was not perfect.

He struggled with many things, like the rest of us.

Yet his ability to see the most important things clearly, and see a better tomorrow, made him the Customer Service legend he is today.

Ever notice how things at Disney Theme Parks look so fresh, new, like day one? It’s a philosophy that comes directly from Walt. Walt said…

Those sharp pencil guys tell you, ‘Walt, if we cut down on maintenance, we’d save a lot of money.’ But I don’t believe in that; it must be kept clean and fresh.  – Walt Disney

 

To Walt, the goal is clear, concise, and compelling…

To compellingly connect emotionally you must communicate his message of happiness through a pristine setting.

Day one refers to the vision, drive, commitment, passion, energy, and hope (the very first day you launch your company) that your product or service will change the lives of many people – possibly enough people to influence the world.

 

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News of Walt’s death in 1966 spread quickly

Walt Disney memorial
Photo: December 15, 2016 at Disney’s Hollywood Studios, One Man’s Dream Attraction.

 

News of Walt’s death in 1966 spread quickly.

And today (the 50th anniversary of Walt’s untimely death)  reminded me of something many people don’t realize…

Frequently while facilitating “leadership vision” at Disney Institute, class participants would comment how sad it was that Walt never got to see Walt Disney World.

Early on, i created a simple response to illustrate the power of leadership vision:

Walt saw Walt Disney World clearer than anyone, that’s the only reason it’s here today.

He painted a picture of it that was too compelling to walk away from after his death.

We bought nearly 43 square miles (27,443 acres) for less than $200 an acre.

We bought it cheap, we could sell it cheap.

To transform 43 square miles of alligator, snake, and mosquito-infested swampland into the “Vacation Kingdom of the World” was borderline hallucinogenic.

At 73, Roy O. Disney (Walt’s older brother) came out of retirement and for five years, led the initial development – Magic Kingdom, two Resort Hotels, and a Campground.

Two months after dedicating Magic Kingdom to the World in 1971, Roy passed away.

 

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This website is about our mental attitude. To easily leave this site to read today’s post on jeff’s physical health website, click here.

 

Leading today with a Happy Birthday to Walt Disney

Disney Cultural experts speakers
Casting Center, yesterday December 4, 2016. A Sunday bicycle through “town.”

 

Disney Cultural Expert
The Casting Center front doors.

 

Disney Cultural experts speakers
The Casting Center front doors. The one scene from Alice in Wonderland that Walt added – one good turn deserves another.

 

Leading today with a Happy Birthday to Walt Disney.

Born this day, December 5, in 1901.

Everything The Walt Disney Company does has Walt’s DNA embedded in it.

Between my wife and i, we share 63+ Disney years of breathing this in every day.

It’s who we are.

It’s how we think.

It’s what we do.

It’s not for everyone.

The intentionality, the focus, the discipline – too much for many to bear.

For us, it’s oxygen.

 

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This website is about our mental attitude. To easily leave this site to read today’s post on jeff’s physical health website, click here.

 

On April Fool’s Day 2009, jeff noel began writing five daily, differently-themed blogs (on five different sites). It was to be a 100-day self-imposed “writer’s bootcamp”, in preparation for writing his first book. He hasn’t missed a single day since.

 

The paradox of self-confidence

Disney Customer Service Speakers
Walt Disney…you know he had to be thinking, “What if this doesn’t work?”

 

The paradox of self-confidence is that most (all the ones i know anyway) confident people have a quiet, yet relentless, battle with self-doubt.

You’re only as good as your last presentation, your last race, your last prayer.

No one cares what you did in the past, if what you are currently doing isn’t amazing.

It comes with the territory.

Confidence is like a fire, without constant attention to adding fuel, it will dim and quite quickly, extinguish.

 

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On April Fool’s Day 2009, jeff noel began writing five daily, differently-themed blogs (on five different sites). It was to be a 100-day self-imposed “writer’s bootcamp”, in preparation for writing his first book. He hasn’t missed a single day since.

This website is about our mental attitude. To easily and safely leave this site to read today’s post on jeff’s physical health website, click here.