Think like Michelangelo painted

red backpack with buttons and patch
Biz trip Oct 2021.

Are you doing what you dreamt about as a child?

Did what you dream about doing as a young child involve world-class customer service?

Do you and your customers benefit when customer service levels are raised?

Have you learned all there is to know about exceptional customer service?

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This website is about our MIND. To read today’s post about our BODY, click here.

What’s it like

Wood carving of mouse on a wall
Disney’s Animal Kingdom wood carving display.

What’s it like…

What’s it like to…

What’s it like when…

What’s it like before…

What’s it like after…

This may become a blog category. 

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This website is about our MIND. To read today’s post about our BODY, click here.

Extended, personal leadership retreat

Glacier National Park, driving North from Apgar along Glacier’s Western border.

What is one positive outcome from Covid-19?

There are many, just like there are many downsides…i’m unemployed for the rest of the year. Focusing on loss will not change the loss. Focusing on possibilities will attract possibilities.

For example…

Thanks to a personalized, extended, individual leadership retreat this is a once in a lifetime opportunity.

Thinking things i’ve never had a chance to consider in 60 years.

The questions that will be discovered are questions never considered before, not even remotely.

Never. Ever.

How cool is that?

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This website is about our MIND. To read today’s post about our BODY, click here.

If you want to stay on this site and read more posts from this Blog, click here.

The price we pay

Disney service trophy
The price you pay for what i have is a lifetime of Disney Service.

The cost of unnecessary worry is insidiously debilitating.

Almost like the saying, a person who can read but doesn’t is no better off than an illiterate person.

Tricking people to ask the wrong questions allows others leaders to survive without having to know great answers.

Be careful.

You’re the leader tricking yourself.

Wait, you are one of the exceptions.

Congrats.

Teach others.

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This website is about our MIND. To read today’s post about our BODY, click here.

If you want to stay on this site and read more posts from this Blog, click here.

Leadership vision challenges

U Turn stoplight
First time seeing a light like this one. Heading West on Buena Vista Drive last night. We used this at the Casting Center.

Recall a time when your lofty vision became a reality. What allowed that to happen?

Recall a time when you were part of a team that pursued and completed someone else’s lofty vision. What allowed that to happen?

What are the similarities between your vision and someone else’s vision?

Recall a time when you had a vision that never materialized. What held you back?

Recall a time when you were on a team that was pursuing someone else’s vision and it never materialized. What held it back?

Now, think about your current vision. What’s to gain? What’s to lose?

What and how can you replicate what worked for you before? What and how can you replicate what worked as part of someone else’s vision? And how do you avoid the common traps.

Back to your vision and the power it holds…

Why is recalling and saying your vision, by others, a challenge? What if it wasn’t?

Do you believe there are scalable success factors that you can use to architect the desired future state?

Why or why not?

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This website is about our MIND. To read today’s post about our BODY, click here.

If you want to stay on this site and read more posts from this Blog, click here.