The 19 cultural blueprints for corporate architecture for business excellence

Disney Keynote Speaker — Disney Blueprints will work anywhere.

The 19 cultural blueprints for corporate architecture for business excellence.

LEADERS (blueprints, site prep, foundation)
1. (Vision) a clear, concise, compelling vision
2. (Involvement) Create your tool box with at least 100 easy to implement developmental ideas
3. (Accountability) Develop your tool kit with your top three priorities for each: Employees, Customers, Business PLUS: Technical, Managerial, Behavioral.
4. (Commitment) Short list (7 or less) of internal leadership (and employee) values, with concise definition and sample behaviors.

EMPLOYEES (shell, walls, roof)
5. (History) Full-blown founder’s story capturing the organizational DNA (and an historian identified)
6. (Customs) Long list of company heritage as well as traditions (ongoing historical management)
7. (Icons) Comprehensive guide to corporate language, symbols, phrases, tag lines, etc (ongoing historical mgmt)
8. (Values) Categorize unique traits & behaviors your culture is famous for.
EMPLOYEES: Deep and broad integration with your 4 HR practices: Hire, Train, Inspire, Value.

CUSTOMERS (floor plans, doors, windows, walls, stairs, closets, etc)
9. (The Bullseye) Identify and define your quintessential service goal. Then embed it in your organization’s DNA
10. (360 Analysis) Exhaustive lists of Needs, Wants, Stereotypes (+-), Emotions (+-); this will fuel scalable ways to hit your bullseye all day, every day.
11. (Unifying goal) redress your vision statement in a pair of overalls and march it to the front line. This is your battle-cry, the reason you exist. This one blueprint is the most important tool for harvesting your work force’s discretionary effort.
12. (Decision Tree) Create your prioritized corporate decision making matrix based on your non-negotiable, famous for, and business need.

REPUTATION (Exterior style & landscaping)
13. (Your promise) This one’s easy, it’s your unifying goal.
14. (Delivering your promise) process map every customer (and employee) touch point and create exhaustive lists for delivering your quintessential service goal at every touchpoint, all day, every day.
15. (Connecting Emotionally) Create organizationally unique employee framework (your Company’s Customer Service blueprints) to allow for initial and ongoing training and development.

IMPROVE (functionality – plumbing, electric, hvac, lighting, etc)
16. (Generate Ideas) Build your corporate box and think inside it.
17. (Select ideas) Use process mapping, 360 analysis, financials, surveys, etc
18. (Implement ideas) Develop a corporate framework for Continuous Improvement Process (CIP); a literal six sigma for dummies.
19. (Leader’s Role) Create environment where great ideas have no choice but to flourish. Everyone is creative, your ideas are separate from your identity, “yes, and”.

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Note: Today’s five posts are identical. Essentially, reading this post negates the need to visit the other four.

This website is about our mental attitude. To easily leave this site to read today’s post on jeff’s physical health website, click here.

Organizational Leadership Momentum

Brave Pizza — Yesterday’s lunch at Disney Springs.

Did you know that:

Most organizations have a vision statement, but no one can recite it?
There’s a stunning difference between training versus development?
If leaders and direct reports compared their priorities list, they wouldn’t match?

Imagine if you could:

Easily share a clear, concise, and compelling vision?
Use simple ways to inspire commitment in your employees every day?
Find common ground on operational priorities to increase results and dramatically reduce frustration?

You don’t have to imagine it. You’ll discover how to do all the above in the next 60 minutes, and you’ll not only hear the insights, you’ll experience many of them first hand before you leave this room.

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This website is about our MIND. To read posts about our BODY, click here.

Writing and the first 90 days of 2017

Luck school — Finished Seth Godin’s “What To Do When It’s Your Turn (and it’s always your turn)” yesterday.

Writing and the first 90 days of 2017.

Burn the Ships

A writer would consider herself lucky to have a 90-day, 450 blog-post surplus, the result of her writer’s flood affliction.

However, she would also be panicked if she were desperately behind in her one-year writing quest.

If she was creative (and smart) she’d mash the two together to create Magic.

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This website is about our MIND. To read posts about our BODY, click here.

Everyday is an opportunity to sculpt our authenticity

Disney leadership author jeff noel — Yesterday, December 19, 2016 at Be Our Guest in Fantasyland.

Counting today, there are six days until Christmas 2016. First year ever where i’m ready for it in advance.

Stress and pressure inhibits thinking, and inhibited thinking robs us from feeling authentic.

And yet…

And yet authenticity brings freedom and joy.

i always have a brief moment of hesitation whenever i write about specific calendar days that don’t add up when the blog post goes live. This post won’t go live until March 20, 2017.

Why mention Christmas when you know Christmas will be long gone by late March?

Because i used to worry that most will be confused, and confused readers don’t hang around long.

But writing helps me process and think.

And while i began writing in 2008 hoping to gain a following, i’ve transformed into writing for the people – mostly family and friends – who get the obscure way i’ve come to write.

Dear readers, my Christmas wish for you is that you have a similar experience in overcoming your fear, doubt, and misaligned goals.

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This website is about our MIND. To read posts about our BODY, click here.

News of Walt’s death in 1966 spread quickly

Walt Disney memorial — Photo: December 15, 2016 at Disney’s Hollywood Studios, One Man’s Dream Attraction.

News of Walt’s death in 1966 spread quickly.

And today (the 50th anniversary of Walt’s untimely death) reminded me of something many people don’t realize…

Frequently while facilitating “leadership vision” at Disney Institute, class participants would comment how sad it was that Walt never got to see Walt Disney World.

Early on, i created a simple response to illustrate the power of leadership vision:

Walt saw Walt Disney World clearer than anyone, that’s the only reason it’s here today.

He painted a picture of it that was too compelling to walk away from after his death.

We bought nearly 43 square miles (27,443 acres) for less than $200 an acre.

We bought it cheap, we could sell it cheap.

To transform 43 square miles of alligator, snake, and mosquito-infested swampland into the “Vacation Kingdom of the World” was borderline hallucinogenic.

At 73, Roy O. Disney (Walt’s older brother) came out of retirement and for five years, led the initial development – Magic Kingdom, two Resort Hotels, and a Campground.

Two months after dedicating Magic Kingdom to the World in 1971, Roy passed away.

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This website is about our mental attitude. To easily leave this site to read today’s post on jeff’s physical health website, click here.