TED Talk – Why Going The Extra Mile Is A Flawed Concept – And What To Do Instead.
Incredible opportunity to share a remarkable concept with the world.
Go The Extra Inch.
Going the extra inch focuses on initiating small, seemingly insignificant gestures. Actions that every person can do all day, every day, day after day, in service to others.
• • • • •
This website is about our MIND. To read today’s post about our BODY, click here.
If you want to stay on this site and read more posts from this Blog, click here.
A fraction of the effort compared to the extra mile.
Any effort that surprises and delights creates the “wow-factor”.
Creating unexpected and delightful surprises can and should become a habit.
Just like not going the extra mile all the time becomes a habit.
Going the extra mile is a flawed concept.
Did a TEDx Talk about it.
There’s a time and a place for the extra mile, but it’s the exception not the rule.
We insidiously let what we can’t do (the extra mile) stop us from what we can do (the extra inch).
Th other insight is that we cheat ourselves out of so much joy, meaning, and purpose because most of us never use the extra inch for our own personal transformation – moving from survival mode to thriving mode.
Why?
Because we let what we can’t do (extra mile) stop us from what we can do (extra inch).
• • • • •
This website is about our MIND. To read today’s post about our BODY, click here.
If you want to stay on this site and read more posts from this Blog, click here.
Twenty years of offsite (off-Disney) field research around the world has revealed a unique opportunity to gift the world with the antithesis of going the extra mile.
It’s a gift that provides the solution to delivering world-class customer service that far exceeds the going the extra mile hypothesis.
Note: After serving for 15 years in Walt Disney World operations, i then spent another 15 years creating Magic as a Disney Institute speaker, and have been running my own “Disney” speaking business since 2014.
• • • • •
This website is about our MIND. To read today’s post about our BODY, click here.
If you want to stay on this site and read more posts from this Blog, click here.
