Disney Leadership Keynote Speaker
Five daily blogs about life's 5 big choices on five interconnected sites.
Today’s posts are another Disney Customer Service Keynote Speech practice round. Enjoy the backstage peek. Ps. 48 slides, so about 9 per blog today):
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This website is about our MIND. To read today’s post about our BODY, click here.
One person.
One song.
Sung twice.
Which do you like more?
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This website is about our MIND. To read today’s post about our BODY, click here.
Tools.
Airport travel delay greeting.
How did you measure the difference?
Was the difference an extra mile or inch?
Wow!
Demographics, and, psychographics.
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This website is about our MIND. To read today’s post about our BODY, click here.
Three dinners.
No celebration, no milestone, no promotion, no holiday. It’s simply been a long day/week/month/year and you don’t feel like cooking. So you go to a nice, but def not fancy, place. Outback, Chilis, etc.
One’s amazing. One’s awful. One goes just the way you thought it would go.
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This website is about our MIND. To read today’s post about our BODY, click here.
9:00 AM.
Monday.
Disney University.
A classroom with 50 people, including two instructors.
Everyone is brand new, first day at Disney, except the instructors. A full-day class called Disney Traditions. Every brand new Disney employee (Cast Member) attends this on Day One, no exceptions.
It’s January 25…1982.
By the end of the day everyone, including me, was crystal clear about our top three priorities, in priority order.
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This website is about our MIND. To read today’s post about our BODY, click here.