The Disney Touch – mental

Disney management expert jeff noel
First, Walt Disney invented the trash can style in the photo. Second, he institutionalized the use of basic manners. Who fusses over the word ‘please’ on a trash can?

 

The Disney Touch.

It ain’t the Magic that makes it work, it’s the work that makes it Magic.

Nothing changes if changes aren’t made.

How bad do you want it?

Simplicity is operational genius.

The basics: Attitude, thoughts, choices.

 

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This website is about our MIND. To read posts about our BODY, click here.

 

i wish there would have been a book like this when i was 21

Disney Institute Business facilitator jeff noel
Except from business workbook.

 

Mid Life Celebration: rethink • reprioritize • recommit is a short book that helped me make sense of my excuses and my regrets, and helped me prepare for the inevitable second chances that often arrive without warning.

i wish a book exactly like this would have been available when i was 21.

For most of us, where we are now is not who we are.

We have hopes and dreams on the back burner.

Can’t wait to read the book for the 31st time.

rethink • reprioritize • recommit

 

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This website is about our MIND. To read posts about our BODY, click here.

 

The depth of our feeling blessed is driven by our attitude

Disney Culture expert jeff noel
First photo yesterday at Disney University, approximately 6:00am.

 

Disney Culture expert jeff noel
Final photo yesterday at Disney University, approximately 8:00am.

 

The depth of our feeling blessed is driven by our attitude.

It is challenging, powerfully evidenced by last night’s first Presidential debate, to stay positive and feel deeply blessed.

While challenging, it is the essence of great personal (and business) leadership – rise to every occasion that wants to defeat us.

As i exercised yesterday at Disney University and Magic Kingdom, i recalled the time when i hadn’t exercised in years.

i still have the same excuses tempting me daily.

But the desire to be a great leader slays them.

Choices.

Hard, difficult choices in the midst of easy, pleasurable choices.

 

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This website is about our MIND. To read posts about our BODY, click here.

 

Why would you make a new employee wait five years?

Employee recognition programs

    Photo: screen shot from LinkedIn yesterday.

 

Disney Cast years of service awards
Photo taken yesterday from my office bookshelf.

 

Top photo summary: Based on the Amazon employee’s status update, Amazon doesn’t recognize an employee’s 1-year anniversary. But they do celebrate 5-years with a special employee ID.

Bottom photo summary: Disney recognizes 5-year employment anniversaries like Amazon, but also celebrates the first-year anniversary with a special Steamboat Willie Service Pin for the Cast Member’s name tag. Additionally, a new “years of service” pin is awarded at every five year anniversary. The Pinocchio statue also came with a 30-year service pin to wear on my Disney name tag.

So i have seven pins:

1, 5, 10, 15, 20, 25, and 30

Disney over-focuses on the same things others under-focus on or ignore.

Why would an organization not focus on an early, celebratory win, on the first company anniversary?

Why?

And what’s to be gained culturally by celebrating one-year anniversaries?

The thinking that went into Disney’s cultural norm versus Amazon’s illustrates the power in .thinking .differently

 

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This website is about our MIND. To read posts about our BODY, click here.

 

Words that matter in organizational vibrancy

Disney cultural architect jeff noel
Everything speaks means all we do and don’t do tells the story about what we value.

 

Words that matter in organizational vibrancy:

Culture.

Intentionality.

By design.

Architected.

Blueprints.

Give a person a fish, feed her for a day. Teach her to fish and the rest is history.

i’m not here to hold your hand and tell you what to do. i’m here to show you your true north, how you get there, and convince you to go.

While trying to convince you reminding you this is your obligation as a great leader, it’s up to you to get there and if you decide not to go, well, i’m reminding you you have to live with not going.

 

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This website is about our MIND. To read posts about our BODY, click here.