Signed up for ConvertKit email marketing software three days ago. Needed a profile pic. Here it is, from 2014. Jody Maberry asked me to do this so we can allow Podcast listeners to subscribe to my new podcast. PS. i will be teaching, as Jack Ma suggests in the video below, the soft stuff.
Are you keeping up with the future?
Current education teaches from a knowledge-based curriculum from the past 200 years.
This is an antiquated system that can never teach our children (and us) to compete with machines (AI).
So, really, are you keeping up?
Are you shedding old systems?
Are you learning, unlearning, and relearning?
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This website is about our MIND. To read today’s post about our BODY, click here.
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Facts and theories stick better when revealed through story.
i can tell you our son is a risk taker, or i can share with you, one more thing…
Writing this morning from Towson, Maryland in a Sheraton Hotel room adjacent to Goucher College. The reality of “nothing is guaranteed” was hyper-real yesterday as we attended the admissions info session and walked through campus on the student-led tour, for the fourth time in two years.
High School seniors across the United States are well-advised to apply to four to six colleges. At the very least, if you are deadset on one college, have a suitable second-choice as a backup.
Makes perfect sense.
Except…
Chapin has no backup.
He is applying for only one school, Goucher.
As parents, we are not insisting, as we probably should, that he have a backup plan, “just in case”.
A common inspirational saying for being fully committed is “burn the ships“, attributed to the 16th-century Spanish explorer, Hernan Cortes.
He may not get accepted into Goucher.
He may be faced with an opportunity in his future that will require him to be all in.
No matter what, the lesson he learns from his current approach will serve him well.
But only because he is all in now.
No theory.
No what-if.
Only all in.
Here’s to the crazy ones.
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This website is about our MIND. To read today’s post about our BODY, click here.
If you want to stay on this site and read more posts from this Blog, click here.
Glacier Natinal Park Mountain Goat family on Mt Oberlin trail, August 2018. The adult goat has a radio collar to track habits. Tracking habits helps improve wildlife behavior in heavy human exposure areas, like Glacier.
And, you must be vigilant in deciding what and how to measure.
Measuring customer satisfaction is dangerous.
Measuring customer love is harder, and exponentially better.
At Disney, we measure the four key drivers to Guest Satisfaction but only share the percent excellent with our Cast.
If we included all the “good” and “very good” ratings, we’d lull ourselves into a false belief that our Guests (and Cast) love us.
Good and very good aren’t good enough.
Not for love.
For love, your customers must feel some emotional connection and an undeniable commitment from your organization that they mean everything to you.
PS. To make our lives challenging, there are things that can be measured that don’t matter, and things that matter that can’t be measured. Satisfaction can be measured, love, not so much. Generally though, love can be measured by repeat visitation and intent to definitely recommend.
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This website is about our MIND. To read today’s post about our BODY, click here.
If you want to stay on this site and read more posts from this Blog, click here.
