Disney Leadership Keynote Speaker
Five daily blogs about life's 5 big choices on five interconnected sites.
Final Disney Customer Service Keynote, March 9, 2026.
A few days ago.
Surreal.
Prepped like crazy for it.
Fifty minutes to inspire 1,100 people to do something great.
The caveat, only go an inch at a time to exceed someone’s expectations.
The audacity of only going an extra inch vs an extra mile.
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This website is about our MIND. To read today’s post about our BODY, click here.
Prep.
Preparing.
Practicing.
Disney Customer Service Keynote speech.
Exactly one week from today.
Can’t wait.
Audience of 1,100.
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This website is about our MIND. To read today’s post about our BODY, click here.
Have fun.
Lean into discomfort.
.think .differently
These are my three objectives for every keynote speech audience.
i use the same three for me in daily life, like today.
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This website is about our MIND. To read today’s post about our BODY, click here.
Hello Madrid Life Celebration.
First full day here yesterday.
Up all night making creative additions to the slide deck.
Had originally considered not using slides.
With simultaneous Spanish translation, i reconsidered how photos would be helpful.
This took all night.
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This website is about our MIND. To read today’s post about our BODY, click here.
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Other than staff and the keynote speaker, guess who was there early?
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