If someone asked us if yesterday was amazing for us, what would we say?

West Chester University buiding
Higher education building where higher education takes place

 

If someone asked us if yesterday was amazing for us, what would we say?

Pause.

Got your answer?

And what if we were asked every single day?

Late yesterday, in the second most affluent Pennsylvania County (assume high expectations), the client said he received nothing but rave reviews.

You could see it coming, because my partner was brilliant. Great people and high expectations bring out our best, and vice versa.

Yet that literally pales in comparison to the best part of the day – seeing some folks who had no idea a special visit was looming.

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How did yesterday feel?

Delta phone app screen shot
screen shot for update email to client and colleague

 

How did yesterday go?

Better than expected?

About what we expected?

Worse than expected?

Massive weather delays across the eastern states. Delayed four hours.

One approach is to expect things to be bumpy everyday.

It’s life, after all.

Yesterday went much better than expected because nothing threw me off.

Expecting worst case scenario manages expectations in stormy weather.

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Mentally looking forward to today?

Hidden Mickey's in the breakfast line
The Disney vibe is undeniable, and pervasive – as it should be

 

Here we go again. Another day in front of us. Mentally looking forward to today?

Like a broken record, day after day after day.

Live like we mean it. Life is not a dress rehearsal.

Where did I learn the uncompromising attitude in never taking a day off from excellence?

Walt Disney World Resort.

Got it on day one (Jan. 25, 1982) and reinforced everyday since.

Where did you get yours?

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