You know that feeling when it overwhelms you?

Walt Disney Legacy Award presentation — Lee Cockerell (far left) gifting the very first copy of his second book, The Customer Rules.

You know that feeling when it overwhelms you? When someone does something for you that is so wonderful, and so extraordinarily unnecessary?

Profound humility.

And when you realize that you are actually doing the same thing for others but didn’t understand the magnitude. This is a moment.

Two days ago, Lee Cockerell provided a milestone catalyst that changes everything. He has a track record of being that type of person to the world.

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By jeff noel

Retired Disney Institute Keynote Speaker and Prolific Blogger. Five daily, differently-themed personal blogs (about life's 5 big choices) on five interconnected sites.

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6 comments

Donna Flanagin says:

May 23, 2015 at 07:01

Had a similar feeling when the red binding arrived AND when the Time Management Magic appeared on Cheryl’s table. Forever grateful and I have so much to learn.
jeff noel says:

May 23, 2015 at 07:03

Good. That was the intent Donna.

Do you recall where/when this photo was taken?
Donna says:

May 23, 2015 at 08:33

Yep, one of the biggest days in your career.
jeff noel says:

May 23, 2015 at 08:52

Yep. 🙂
Craig says:

May 28, 2015 at 08:49

This whole thinig makes my heart smile!
jeff noel says:

May 28, 2015 at 11:30

Tell me about it. 🙂

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