You know that feeling when it overwhelms you?

Walt Disney Legacy Award presentation
Lee Cockerell (far left) gifting the very first copy of his second book, The Customer Rules.


You know that feeling when it overwhelms you? When someone does something for you that is so wonderful, and so extraordinarily unnecessary?

Profound humility.

And when you realize that you are actually doing the same thing for others but didn’t understand the magnitude. This is a moment.

Two days ago, Lee Cockerell provided a milestone catalyst that changes everything. He has a track record of being that type of person to the world.

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By jeff noel

Retired Disney Institute Keynote Speaker and Prolific Blogger. Five daily, differently-themed personal blogs (about life's 5 big choices) on five interconnected sites.