4 Disney Customer Service questions

Mr Incredible tool
Who didn’t want to be a superhero as a child?

Four Disney Customer Service questions:

  1. Please stand if you are doing now what you dreamt about doing in elementary school.
  2. Please stand if what you dreamt about in elementary school revolved around world-class customer service.
  3. Please stand if what you are currently doing is improved with world-class customer service.
  4. Please remain standing if ou have nothing more to learn about customer service.

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2020 Rethink, Reprioritize, Recommit

jeff noel in Glacier Park
Photo courtesy of Jody Maberry. Ahern Pass in Glacier National Park, podcast recoding August 2019.

2020 Rethink, Reprioritize, Recommit:

Rethinking, for sure.

Reprioritizing, doesn’t seem so.

Recommitting, with purging “stuff”, absolutely.

The progress is slow and sometimes medium, and it always remains invigorating.

Why?

i can see the end.

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Want a mental benchmark?

Glacier National Park from Mt Reynolds
Glacier National Park looking South while ascending Mt Reynolds.

Want a simple measure of your attitude?

Do nothing, and see how it feels.

Sit quietly for 30 minutes.

Or an hour.

Or, go for a walk alone, with no electronics.

How was it?

Could you do it again tomorrow or in a couple days?

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What’s missing from life

Five year old boy on beach
Are you smarter than a five-year old? Photo: Our son on Sanibel Island, 2005.

What’s missing from life?

Personally, at 60, this is the list of what was missing for 50 years. Now, this is a list of must-have’s i use to daily create peace and contentment:

  • Present
  • Mindful
  • Motivated

We come to know the true meaning of our birthday when we learn to celebrate it every day.

What does this mean?

It means most of what we do is driven by a sense of obligation – and/or the avoidance of shame – rather than deeply embedded, constant, intentional thoughts of gratitude.

Gratitude at any time, anywhere.

Every day.

All day.

Don’t send flowers on Valentine’s Day. In fact, that’s the last day i want you to send anything.

The assumption is you easily understand this riff and totally get it.

While it was weird not celebrating Easter two days ago in Church, the other 364 days of Easter celebration (yes, celebrate everyday, just like your birthday) easily compensated for the non-traditional “observation”.

We come to know the true meaning of Easter when we learn to celebrate it everyday.

Don’t go to Church on Easter. Everyone expects that. Make Church every step you take.

Never send stuff on Valentine’s Day.

Deliver hand-picked roadside flowers in an old glass container. Share i-love-you cards or notes any time and especially during ordinary time – because Valentine’s Day (a day of Love) is every day.

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This website is about our MIND. To read today’s post about our BODY, click here.

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Initiate thinking

Disney Institute speaker jeff noel
October 2014, the final month with Disney. A lifetime Disney career, surrounded by multitudes of people.

The monotony of the Covid-19 global self-quarantine opportunity is a first in the history of humankind.

It’s a gift.

It’s a panic-inducing event of epic proportions for the unprepared.

Most people are woefully unprepared.

For the prepared – and they deserve no shame nor guilt – it is the chance of a lifetime.

When we change what we see, what we see changes.

I lived in solitude in the country and noticed how the monotony of a quiet life stimulates the creative mind.

Albert Einstein, 1933

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This website is about our MIND. To read today’s post about our BODY, click here.

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