Show, don’t tell

CHI Health Arena and Convention Center
Good morning Omaha. Sunrise is at 7:45am. A few hours from now.
CHI Health Arena and Convention Center
7:20 AM.

Big Disney Customer Service Keynote speech tomorrow.

Have been in customer service for 55 years.

Have been teaching it for 25 years.

Tomorrow…

If i tell the audience the insights, they’ll never remember.

If i help the audience discover the insights for themselves, they’ll never forget.

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This website is about our MIND. To read today’s post about our BODY, click here.

Over-focused travel, mind

In flight to Atlanta now and wondering if i’ll have to go outside in the next four days.

Intentionally booked a mid-morning flight. This allows me to wake up like normal, with decent odds of eight hours sleep.

A 7am flight requires an extra-early wake up. This removes an 8-hour sleep off the table.

Intentionally booked a two+ hour layover. Why? This allows a buffer for flight delay challenges.

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This website is about our MIND. To read today’s post about our BODY, click here.

Cold minded

weather app screen shot
This screen shot inspired today’s post’s theme. Flying to Omaha tomorrow. Speaking there Monday. Returning Tuesday after awakening to -3 degrees.

Cold-minded is not a way to think.

Cold-minded is not a way to project positive energy.

But being warm-minded, projecting warmth, well, warmth is a great friend to all.

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This website is about our MIND. To read today’s post about our BODY, click here.

Countdown to Glacier 2024, mind

Satellite map of Glacier National park
From the airplane’s seat back screen. Left is Continental Divide. Right is Great Plains.
Satellite map of Glacier National park
First stop is East Glacier Park Village.
Satellite map of Glacier National park
So magnificent.

Super cool to awake in our own bed yesterday.

The more places you see, the more similarities between humans you see.

And, the more places you see, the more differences between humans you see.

Here’s the insight (wisdom) i’ve gained…

i’ve learned our similarities, which appear to me as universal, are foundationally important.

i’ve also learned our differences are overwhelmingly unimportant.

.think .differently

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This website is about our MIND. To read today’s post about our BODY, click here.

Milking the Disneyland trip

Disney keynote speaker Jeff Noel
About 6:00 AM. Heading out for a walk and jog. Keynote speech in three hours.

Milking the Disneyland trip what with all the photos and such.

Why?

Because the easy answer is, “Why not?”

Traveled super light.

Did a few new, creative and innovative things.

Simple, positive things.

Concepts easy to do and easy to remember.

This is the way.

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This website is about our MIND. To read today’s post about our BODY, click here.