You can never go back

Disney Institute Speakers — Yesterday. Enrolled our Son so he could see a Disney Institute session.

Be intentional where you used to be unintentional.

Why?

Being intentional reminds you how unintentional you used to be.

You can never go back.

Why?

The price for your peace and contentment is too high.

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It’s easy to make decisions when you know what your values are. – Roy Disney

You don’t need more time, you just need to decide.

Easy to say.

Hard to embrace.

Why?

Deciding is difficult because decisions come with responsibility. It’s better and easier to not decide, our lizard brain says.

Responsibility can make us look like a hero if we handle it well (like physical health).

Responsibility can make us look like a hypocrite if we handle it poorly (again, like physical health).

So, oftentimes, it’s easier and better to not decide.

How to not decide?

Ask for more time.

If you have more time, you can move away from the decision.

Maybe someone else will make it for you.

Maybe it won’t need to be made at all.

Yeah, like what are the odds of our health becoming nothing to defend.

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The road to excellence has no finish line

Disney Creativity Speakers — Glacier National Park a few days ago at dusk. Lake McDonald Lodge employee beach, just down from our cabin. The employees don’t need much, but they do need something (special).

If the evidence shows that there’s a better way to do this, are you open to changing? – Seth Godin

Taking risks is risky. So is playing it safe.

At Disney, we are never satisfied.

And we are ok with that.

We wouldn’t be who we are without it.

It’s how we solve for impossible.

We like having that reputation.

Hard work, as a collective organization, is its own reward.

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Every day is day one

Disney Keynote Speaker — Walt believed cleanliness and friendliness trumped everything.

Virginia Falls Glacier Park — Do you see it?

Walt Disney was not perfect.

He struggled with many things, like the rest of us.

Yet his ability to see the most important things clearly, and see a better tomorrow, made him the Customer Service legend he is today.

Ever notice how things at Disney Theme Parks look so fresh, new, like day one? It’s a philosophy that comes directly from Walt. Walt said…

Those sharp pencil guys tell you, ‘Walt, if we cut down on maintenance, we’d save a lot of money.’ But I don’t believe in that; it must be kept clean and fresh. – Walt Disney

To Walt, the goal is clear, concise, and compelling…

To compellingly connect emotionally you must communicate his message of happiness through a pristine setting.

Day one refers to the vision, drive, commitment, passion, energy, and hope (the very first day you launch your company) that your product or service will change the lives of many people – possibly enough people to influence the world.

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A backstage look at the Disney figurine photo shoot

Mount Rustmore Disney’s Castaway Cay from jeff noel on Vimeo.

A backstage look at a Disney figurine photo shoot.

Backstage is the part our Guests never see.

Think of backstage this way…

If people knew how hard i worked to gain my mastery, they wouldn’t think it was so wonderful after all. – Michelangelo

Why does it take years to write and publish a book?

Do it and the answer will be clear.

Now, apply that to doing seven books.

Writing about writing, and writing about writing in Glacier is very motivating to me.

That’s why i’m doing it.

The odds of anyone caring but me are super low.

Remember what i always say, “Find a million ways to stay motivated.”

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