Never being satisfied is great motivation to improve

Disney Customer Service Speaker
It’s not the Magic that makes it work, it’s the work that makes it Magic.

 

Never being satisfied is great motivation to improve.

We are never satisfied at Disney.

The night we opened Pandora-The World of Avatar at Disney’s Animal Kingdom, Cast Members in every business unit debriefed what went better than expected, what went the way we planned, and what went not as good as we planned.

Why?

Because in 12 hours when we open for the second day, we want to immediately test for solutions.

As the second day unfolds, we’ll be monitoring if our tweaks make it better, produce no change, or make things worse.

At the end of day two, we debrief again.

This literally never ends.

Insight: Having this world-class level of expectation can insidiously put a drag on completing seven Disney Business books.

 

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Who says this every day, “i am Disney”?

Disney Institute Speakers
From social media..i think this was in Canada and posted on Twitter.

 

Who says this every day, “i am Disney”?

Certainly, the Disney Institute Facilitators that taught this one-day course in Canada.

My wife Cheryl, who’s 35th year at Disney begins in September.

And of course, every Cast Member who ever was, is now, or ever will be.

And all of this presumes Cast Members worked for many years before retiring or moving on.

 

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This website is about our MIND. To read today’s post about our BODY, click here.

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What do you want from life?

Lake McDonald Lodge Lobby
Lake McDonald Lodge Lobby – Disney Business Book writing home base in early June.

 

Lake McDonald Lodge Lobby
Lake McDonald Lodge Lobby – three floors, couple dozen rooms.

 

Lake McDonald Lodge Lobby
Lake McDonald Lodge Lobby – lots of mounted big game.

 

Lake McDonald Lodge Lobby
Lake McDonald Lodge Lobby – the fireplace was home to a continuous fire.

 

Lake McDonald Lodge Lobby
Just a moment in time on the final night of writing trip number one.

 

Lake McDonald Lodge Lobby
Second floor view. My room is on the middle right edge with what appears to be a white doorknob.

 

Lake McDonald Lodge Lobby
Lake McDonald Lodge, lakeside, with mountain view for context.

 

Lake McDonald Lodge Lobby
Lake McDonald Lodge, without mountain view.

 

Lake McDonald Lodge Lobby
Lake McDonald Lodge Lobby to left. My room is on the right, just past the threshold.

 

What do you want from life?

Are you sure?

Do your habits enable or inhibit progress?

How significantly does your attitude enable or inhibit?

 

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This website is about our MIND. To read today’s post about our BODY, click here.

If you want to stay on this site and read more posts from this Blog, click here.

 

One amazing day leads to another

writing Disney books in Glacier National Park
Word spread through Apgar, Montana that everyone should rush down to Lake McDonald.

 

writing Disney books in Glacier National Park
It felt close enough to touch.

 

writing Disney books in Glacier National Park
Meanwhile, life goes on as planned. Those mountains are a dozen miles away.

 

writing Disney books in Glacier National Park
The morning after – no pill required to be inspired.

 

Couple weeks ago the day ended well, which led to a new day (4th photo, above) of writing from my room.

 

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This website is about our MIND. To read today’s post about our BODY, click here.

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Happy Summer Solstice

Glacier National Park
Every time you see the same thing, do you see it differently? Pictured above is The Garden Wall in Glacier National Park as a cold/rain front moves in.

 

We judge ourselves on our intentions.

Everyone else judges us on our behaviors.

Leadership opportunity number one.

Consider throwing away intentions.

They are worthless.

Actions are the only leadership currency.

Trust me.

Claiming you’re writing seven Disney Business books versus saying you’ve published seven Disney Business books…

All the difference in the world.

 

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This website is about our MIND. To read today’s post about our BODY, click here.

If you want to stay on this site and read more posts from this Blog, click here.