Is there a place for arrogance in business?

Unofficial books about Disney Business practices


(photo: Dennis Snow is a very special person. A Disney expert. A successful small business owner. A former colleague. A friend.)

Arrogance means pride. It also means conceit.

  1. Proud.
  2. Conceited.

Proud and conceited, though related, are two very different things. Pride stems from a feeing of gratitude, joy, contribution, expertise. Conceit stems from being excessively proud, and vain.

Dennis truly is a Disney expert (and very proud grandfather) who is grateful and joyful in making a significant contribution.

So anyone claiming to be expert will be thought of in one of two ways: credible or arrogant.

This is a scary proposition for a newbie (with 30 years of Disney experience) in this “self-employed Disney space”.

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By jeff noel

Retired Disney Institute Keynote Speaker and Prolific Blogger. Five daily, differently-themed personal blogs (about life's 5 big choices) on five interconnected sites.