Since i’m probably staying inside today during the solar eclipse, this is a great clip to reminisce (from the 1980’s) on about paying attention to detail.
The audience has literally zero appreciation for the fact it takes 24 hand-drawn frames of animation for one second of viewing time on the screen.
You’ll notice it now because i’m pointing it out.
Watch the light on Roger Rabbit change as the lamp swings.
If 99.9% of viewers will never notice, why do it?
How can you apply your answer to your own work?
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The 19 cultural blueprints for corporate architecture for business excellence.
LEADERS (blueprints, site prep, foundation)
1. (Vision) a clear, concise, compelling vision
2. (Involvement) Create your tool box with at least 100 easy to implement developmental ideas
3. (Accountability) Develop your tool kit with your top three priorities for each: Employees, Customers, Business PLUS: Technical, Managerial, Behavioral.
4. (Commitment) Short list (7 or less) of internal leadership (and employee) values, with concise definition and sample behaviors.
EMPLOYEES (shell, walls, roof)
5. (History) Full-blown founder’s story capturing the organizational DNA (and an historian identified)
6. (Customs) Long list of company heritage as well as traditions (ongoing historical management)
7. (Icons) Comprehensive guide to corporate language, symbols, phrases, tag lines, etc (ongoing historical mgmt)
8. (Values) Categorize unique traits & behaviors your culture is famous for.
EMPLOYEES: Deep and broad integration with your 4 HR practices: Hire, Train, Inspire, Value.
CUSTOMERS (floor plans, doors, windows, walls, stairs, closets, etc)
9. (The Bullseye) Identify and define your quintessential service goal. Then embed it in your organization’s DNA
10. (360 Analysis) Exhaustive lists of Needs, Wants, Stereotypes (+-), Emotions (+-); this will fuel scalable ways to hit your bullseye all day, every day.
11. (Unifying goal) redress your vision statement in a pair of overalls and march it to the front line. This is your battle-cry, the reason you exist. This one blueprint is the most important tool for harvesting your work force’s discretionary effort.
12. (Decision Tree) Create your prioritized corporate decision making matrix based on your non-negotiable, famous for, and business need.
REPUTATION (Exterior style & landscaping)
13. (Your promise) This one’s easy, it’s your unifying goal.
14. (Delivering your promise) process map every customer (and employee) touch point and create exhaustive lists for delivering your quintessential service goal at every touchpoint, all day, every day.
15. (Connecting Emotionally) Create organizationally unique employee framework (your Company’s Customer Service blueprints) to allow for initial and ongoing training and development.
IMPROVE (functionality – plumbing, electric, hvac, lighting, etc)
16. (Generate Ideas) Build your corporate box and think inside it.
17. (Select ideas) Use process mapping, 360 analysis, financials, surveys, etc
18. (Implement ideas) Develop a corporate framework for Continuous Improvement Process (CIP); a literal six sigma for dummies.
19. (Leader’s Role) Create environment where great ideas have no choice but to flourish. Everyone is creative, your ideas are separate from your identity, “yes, and”.
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Note: Today’s five posts are identical. Essentially, reading this post negates the need to visit the other four.
This website is about our mental attitude. To easily leave this site to read today’s post on jeff’s physical health website, click here.
Second event from top: Google Alert for “Disney Keynote Speaker” led me to the benchmarking opportunity.
Doug worked for Disneyland approx 1979-1984.
So grateful for the opportunity.
When you Google “Disney Keynote Speaker“, it’s likely that Doug and i will be on the first page. i wanted to discover what i could learn from him in a public setting.
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This website is about our MIND. To read today’s post about our BODY, click here.
