Five “justs”

Disney customer service keynote speaker
Stumbled on this Disney Keynote photo. Clearing (deleting) texts yesterday and stumbled on three photos i didn’t know i had. The conference photographer texted them soon after the event. This is the first one.

Five ‘justs’:

  1. Just lead
  2. Just engage
  3. Just serve
  4. Just love
  5. Just improve

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This website is about our MIND. To read today’s post about our BODY, click here.

Speech practice, mind

basketball arena
2007, Ice Palace. Home of the Detroit Pistons. Owned by Bill Davidson, founder of Guardian Industries. Did a Culture By Design Keynote for them, here at center court.

Today’s posts are another Disney Customer Service Keynote Speech practice round. Enjoy the backstage peek. Ps. 48 slides, so about 9 per blog today):

  1. SERVE
  2. Day One (9am, Monday)
  3. Day 60 (14 days straight)
  4. Chain of Excellence (center arrow)
  5. Google (saying 3 things)
  6. Bullseye (Disney’s focus)
  7. Harsh Reality (3 dinners)
  8. Paradox (go the extra ___)
  9. 3 Blueprints

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This website is about our MIND. To read today’s post about our BODY, click here.

Mental progress

Walt Disney with Mickey Mouse dolls
Amy and Alonzo from Disney University asked if i saw what was unusual about this photo. Have seen this photo hundreds of times and never noticed anything unusual. But as i kept looking, i spotted the second Mickey Mouse from the bottom right. Freaked me out for a few seconds.
18-second video: Grateful for not accidentally stepping on this magnificent creature. Chapin noticed it as we walked.

The longer you shed something, the harder it gets to continue shedding.

Why?

Because the easy-to-shed stuff has been gone for a long time. Plus, with each cycle of shedding, the things you kept are kept because they appear at that moment to be valuable.

So it’s a phenomenon of having fewer things with each perceived to contain high value to you.

Value categories include: memories, future use, future gift, future sale, guilt, etc.

Making reinvigorated mental progress in shedding old, outdated and inefficient ideas and beliefs.

Feels amazing.

Ps. It always does.

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This website is about our MIND. To read today’s post about our BODY, click here.

Tools

Tools.

Airport travel delay greeting.

How did you measure the difference?

Was the difference an extra mile or inch?

Wow!

Demographics, and, psychographics.

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This website is about our MIND. To read today’s post about our BODY, click here.