Disney’s World-Famous Jingle Cruise

Disney Keynote Speakers
Yesterday at Disney’s Magic Kingdom, the wait time for Disney’s World-Famous Jingle Cruise was five minutes.

 

Disney’s World-Famous Jingle Cruise.

Yesterday.

Five-minute wait.

How do you turn that down?

You don’t.

Happy present moment.

 

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Improvisation is key as a Disney leader

Disney Keynote Speakers
Yesterday. It was a cold morning at home. Hat, gloves, many layers.
Disney Keynote Speakers
Removed the cap for the video recorded portion of the visit.

Rode a bicycle to Magic Kingdom at 7:30AM yesterday to film a two-minute video for a client.

When i travel, like i did last week, the Disney Passes in my wallet come out, to travel lighter.

Forgot to put them back in and wasn’t able to enter Magic Kingdom.

What to do?

Walk over and climb the stairs to Disney’s Contemporary Resort observation deck.

Make the most of the hand you are dealt.

It was fun.

And i’m reminded what a privilege it is to enter Magic Kingdom anytime i want.

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The Disney Look is part of a positive corporate attitude

Disney Culture Speakers
From a mid-1980’s Disney Look Book.

 

Disney Culture Speakers
Zooming in a bit.

 

We have a business strategy at Disney in our Theme Park and Resort Properties that calls for the deliberate separation of Onstage and Backstage.

You can literally find anything on the Internet and i found this ABC News video segment for our Magic Kingdom wardrobe facility.

The goal is to preserve the Magical Guest Experience (one of our original Seven Guest Service Guidelines) by hiding all the reality of what has to happen to get the work done.

My Disney Institute colleague Mary Flynn coined a phrase that i love and others have modified:

It’s not the Magic that makes it work, it’s the work that makes it Magic.

 

PS. There are also You Tube videos like this one that remain public even though their creation would be considered a security breach now.

PSS. The Costume facility in the ABC News piece is located at West Clock (what we call it). When i worked at the Jungle Cruise in 1982, wardrobe was located in the Tunnel, below Pinocchio Village Haus.

 

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Which wow do you have time to aim for?

Disney Creativity Speakers
Typhoon Lagoon Cast Member initiative. These hula-hoops could just lean up against the table, the fence, the pole, randomly stacked on the ground, or hung on a hook.

 

Prolific small “wows” have greater loyalty effect than a couple of big “wows”.

A Disney Water Park Cast Member places three hula-hoops on the ground in between activities.

PS. This also applies to where you place your thoughts and how you value them.

 

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Disney Institute Leadership Keynote Speakers

Disney Innovation Keynote Speakers
Two weeks ago in Chile.

There are four world-class basics that make up the Disney Leadership architecture.

i have been teaching our Son (now 18) these Disney blueprints for at least a dozen years.

We are both more positive human beings because of this student-teacher-student relationship.

Everything i learned, did, and taught from 32 years as an insider and two-time Walt Disney Lifetime Achievement recipient has been synthesized into brilliantly simplistic DNA.

No one i know has deconstructed Disney’s operational DNA and reconstructed it in such a useful way.

It brings great joy and personal satisfaction to offer such a unique professional development opportunity to the world.

Another option are Disney Institute Keynote Speakers who are my friends and former colleagues and they share corporately-approved speeches, and i highly recommend them to help organizations in need.

We enjoy bringing The Disney Way to willing audiences.

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