Detail secrets

4-second video: DU. Attention to detail is our (Disney’s) secret.
Two retirees at Magic Kingdom entrance
Does that guy’s hat say, Glacier National Park?

Exceed expectations, pay attention to details.

dad

While at Disney Institute (DI), early in my DI career, i developed and operationalized this “Disney Customer Service” mantra. It wasn’t the content specialist designer mindset that created this. It was me trying to simplify a sparkly-design mentality. The bells and whistles, pixie-dusted vernacular had our (paying) audience blinded to the simple Disney DNA. i made and continue to make it my life’s work to deconstruct and then reconstruct Disney’s world-class operational DNA. “Pay attention to details, exceed expectations.”

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This website is about our MIND. To read today’s post about our BODY, click here.

Disney Fantasy day 8, mind

Balance is not a myth.

dad

Balance is not a myth, if you believe balance is possible. You are free to believe that balance is impossible. Comes down to attitude.

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This website is about our MIND. To read today’s post about our BODY, click here.

Disney Fantasy day 7, mind

Habits are what you think and do without thinking. Your default thinking attitude is on autopilot.

dad

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This website is about our MIND. To read today’s post about our BODY, click here.

Disney Fantasy day 6, mind

Sunrise from cruise ship
Fifth sunrise… heading to Castaway Cay. The 23-second sunrise video wouldn’t load this morning. Roll with the punches. Yeh, Mon.

Attitude facilitates creativity for life’s small, medium, and large challenges. Challenges you see coming and challenges you never see coming.

dad

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This website is about our MIND. To read today’s post about our BODY, click here.

Disney Fantasy day 5, mind

6-second video: 4th sunrise arriving at Jamaica.

Do life’s basics brilliantly.

dad

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This website is about our MIND. To read today’s post about our BODY, click here.