Looking Back, Now Will Have Been A Bargain

Disney author Jeff Noel writing at Disney University
Writing today from Disney University.

Looking Back, Now Will Have Been A Bargain

The cost for adding leadership enhancements always seems expensive at the time.

The price you pay for all those years living without the enhancements is literally impossible to recoup.

This so-called price you pay takes the form of lost growth and revenue, unrealized organizational vibrancy, turnover costs, unintentional transfer of intellectual property to your competitors, and the slow and steady erosion of an already unstable foundation.

What would it take for you to see – and act on this reality – that it’s such a bargain to begin transforming now.

Now.

As in there’s no time to wait.

One small step forward.

Right now.

Awareness is the first step to recovery.

Simply admit, right now and unequivocally, your leadership culture is unhealthy and needs a doctor.

The cost for an architect to draw a new set of blueprints is exponentially less costly now than what it will cost you in the future.

You cannot build from a plan you can’t see on paper.

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This website is about our MIND. To read today’s post about our BODY, click here.

Why would you settle when it’s not necessary?

Disney author jeff noel at Walt Disney World Welcome sign
Today’s writing is from the Walt Disney World Disney Springs entrance.

Why would you settle when it’s not necessary?

The only limitations you have are those you impose upon yourself.

Struggling to become a better leader?

Challenged to create a vibrant leadership culture where at least 80% of your leaders are rated by employees as very good or excellent?

Challenged to create a vibrant leadership culture where at least 51% of your leaders are rated by employees as excellent?

Do you have a personal conviction that good and very good aren’t good enough?

Do you understand the dramatic difference between an excellent leader’s ability to get excellent results, a very good leader getting very good results and a good leader getting good results?

Can you articulate the difference between a good leader and an excellent leader; and the difference between a very good leader and an excellent leader?

If you can, and i’m assuming you can, why would you settle?

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This website is about our MIND. To read today’s post about our BODY, click here.

Busy Doing Nothing

The Walt Disney pavilion at Advent health hospital
The Walt Disney Pavilion at Advent Health hospital, downtown Orlando.

Busy Doing Nothing

Being good at doing things well is often seen as success.

Really?

Think about it.

Yes, we are good at things.

But are we good at the right things?

Who’s coaching us about leadership priorities?

Who’s holding us accountable?

And what if our boss is the same boat as us?

What if our boss has leadership priorities that we are good at delivering on, but what if all of us are focused on lower level priorities?

What if we are the boss? What if we’re passing this on down to our direct reports?

The leadership mission critical stuff, often the soft stuff, is left alone because it’s too hard to see and measure improvement.

It’s analogous to trying to lose weight instead of trying to lower our resting heart rate, our cholesterol, BMI, and triglycerides.

There are a lot of fake leadership problems in business. Fake problems are issues we spend time managing that have disproportionate value to more important priorities.

Fake problems are convenient for medicating our lack of a clear, concise, and compelling vision.

Organizational health (and personal health) is priority one.

Never get bored with the basics.

Spend time doing nothing.

Quiet time, void of distractions, void of deadlines, meetings, initiatives.

Spend time there and you’ll be astonished, if you really open your heart, at what you can accomplish when you’re busy doing nothing.

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This website is about our MIND. To read today’s post about our BODY, click here.

Leadership time out, Disney-Style

closeup of running shoe
Disney University is today’s writing location.

Leadership time out, Disney-Style

Four world-class leadership basics i learned from 30 years at Disney.

Do the basics brilliantly.

Never get bored with the leadership basics.

Vision, involvement, accountability, commitment.

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This website is about our MIND. To read today’s post about our BODY, click here.

Cultural Leadership Blueprints Implementation Plan

Disney author Jeff Noel writing at wilderness Lodge
Today’s writing is from Disney’s Wilderness Lodge Resort.

Leaders

Let’s review the suggested cultural blueprints implementation plan.

The Building owner is the CEO.

Deliverables from Leader Champions are “blueprints, site prep, and foundation”.

Vision: You need an aspirational and inspirational vision statement (official corporate, ‘wordsmithed’ collection of words) from which a clear, concise, compelling vision (a picture of the future) can be articulated at will. The vision (picture of the future) is lofty, challenging to articulate to outsiders, you are unlikely to say it the exact way twice, and it may even be impossible. Your unifying goal (common purpose) will be born from the vision statement and vision, and will be a simple, key, repeatable “operational” message.

Involvement: A tool box with at least 100 no-cost to low-cost examples to use to develop others. Development is exponentially different from training. Training is highly structured (budgeted and timed) for compliance. Conversely, development is unstructured, often spontaneous, relatively small and easy to execute, and is literally the only path to commitment. Development takes many forms (literally limitless) and can happen with as few as two honest, generous, and sincere sentences; something the recipient has never heard before that is positive and reinforcing.

Accountability: World-class organizations function best when accountability is crystal clear, leaving no room for assumption or interpretation. Your top three organizational priorities for each of the balanced three-legged stools: employee-customer-business as well as technical-managerial-behavioral. Important: these are not priorities driven by urgent business disruptions, these are foundational/cultural priorities. Example: List top 3 priorities for Employees, top 3 for Customers, top 3 for Business. Same with the other 3-legged stool.

Commitment: The key outcome here is to align leadership behaviors with organizational values. Remember, we judge ourselves on our intentions, others judge us on our behaviors. This is were every leader is telling a story by what they do, not by what they say. Short list (7 or less) of internal values for how leaders must treat each other and their employees. Create tool kit with values defined (to avoid ambiguity and assumptions), and provide six behavioral examples for each value. For example, Definition: Integrity means doing what you say you are going to do. Scenario: You say, “Timely communication is a must.” Behavioral example: Respond to email, text, and phone messages within 24 hours.

All collaborative efforts by executive leaders and the cross-functional teams should revolve around simple, focused, energetic, creative, visionary, and scalable outcomes – blueprints for an organizationally vibrant culture.

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This website is about our MIND. To read today’s post about our BODY, click here.