Final Keynote, mind

Final Disney Customer Service Keynote, March 9, 2026.

A few days ago.

Surreal.

Prepped like crazy for it.

Fifty minutes to inspire 1,100 people to do something great.

The caveat, only go an inch at a time to exceed someone’s expectations.

The audacity of only going an extra inch vs an extra mile.

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This website is about our MIND. To read today’s post about our BODY, click here.

A new day is dawning, mind

A new day dawns, everyday.

Without fail.

We’ll spend the day thinking.

What a gift.

Everyday.

Think like you mean it.

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This website is about our MIND. To read today’s post about our BODY, click here.

Truth about values, mind

Adversity doesn’t change your identity, it reveals it.

Financial success doesn’t change your identity, it reveals it.

Retirement doesn’t change your identity, it reveals it.

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This website is about our MIND. To read today’s post about our BODY, click here.

Before one of us starts to forget, mind

Before one of us starts forgetting, i’d like to start remembering…

  • Our first 90 days.
  • Our first impressions.
  • Our first bicycle ride.
  • Our first walk at West Chester.
  • Our first spark.
  • Our first freedom to say anything.
  • Our first realization.
  • Our first hope.
  • Our first kiss.
  • Our first wondering about ‘what if’.

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This website is about our MIND. To read today’s post about our BODY, click here.

Be a noticer, mind

Be a noticer.

Notice yourself.

Notice others.

Notice thoughts.

Notice choices.

Notice habits.

Notice differences.

Notice similarities.

Notice opportunities.

Notice danger.

Notice fools.

Notice wisdom.

Notice rewards.

Notice vibrancy.

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This website is about our MIND. To read today’s post about our BODY, click here.