![Uber message screen shot](https://midlifecelebration.com/wp-content/uploads/2022/04/C5FD955B-308B-4FDC-8872-EAE4DD163EB2-473x1024.jpeg)
This Uber message is a surprise.
Why?
Didn’t know they measured it.
Didn’t know drivers rated me.
Somewhere in my 30’s i learned a valuable lesson – customer service is a two-way street.
Be the kind of customer every business says behind your back, “We wish every customer was like Jeff.”
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