![A typical trip for me, four sessions of 300 each, over two days (1,200 total people) orlando professional speakers](https://midlifecelebration.com/wp-content/uploads/2012/08/05.30.2012057.jpg)
Did he say bull shirt in yesterday’s post? Yep. Okay, so it was a quote. A really great quote. Happy Labor Day weekend.
This morning I’m in Iowa speaking about customer service best practices. I don’t swear when I teach. Ever. Nor do I mention all this blogging at Mid Life Celebration. Ever.
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PS. Culture is what people think and do, without thinking.