Disney Excellence Paradox:
Teaching Disney Institute’s world-class curriculum to a million people over 15 years, my participants always appreciated when i said this:
“We don’t do these things because we’re Disney, we’re Disney because we do these things.”
The above quote is my response to anyone insisting that Disney has special abilities and secrets that outsiders can’t touch.
It is my way of trying to snap a person back to reality.
Finally, this insight frames one of my daily mantras: Stop making excuses that excellence is only reserved for privileged people and privileged companies. Be amazed and be amazing.
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