The chain of excellence i used at Disney for 30 years

Birds on a wire
Yesterday morning on my street.


Today’s five posts represent a Chain of Excellence that i used – for 30 years at Walt Disney World – to be an effective leader. Leadership drives the employee experience and the employees judge their leader’s trustworthiness on what they see their leaders do, not what they hear their leaders say.

Action vs Intent

Design vs Default

Inch vs Mile

Definitely vs Likely

In vs Out


Maybe tomorrow i’ll dive deeper. Depends on what happens today.




This website is about our mental attitude. To leave this site to read today’s post on my physical health website, click here.

By jeff noel

Retired Disney Institute Keynote Speaker and Prolific Blogger. Five daily, differently-themed personal blogs (about life's 5 big choices) on five interconnected sites.