Today’s five posts represent a Chain of Excellence that i used – for 30 years at Walt Disney World – to be an effective leader. Leadership drives the employee experience and the employees judge their leader’s trustworthiness on what they see their leaders do, not what they hear their leaders say.
Action vs Intent
Design vs Default
Inch vs Mile
Definitely vs Likely
In vs Out
Maybe tomorrow i’ll dive deeper. Depends on what happens today.
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