Disney Leadership Keynote Speaker
Five daily blogs about life's 5 big choices on five interconnected sites.
Retired Disney Institute Keynote Speaker and Prolific Blogger. Five daily, differently-themed personal blogs (about life's 5 big choices) on five interconnected sites.
Zero degrees comes with traveling to speak about Disney Customer Service.
Early mornings too.
Being a catalyst for .thinking .differently as well.
Two out of three ain’t bad.
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This website is about our MIND. To read today’s post about our BODY, click here.
Big Disney Customer Service Keynote speech tomorrow.
Have been in customer service for 55 years.
Have been teaching it for 25 years.
Tomorrow…
If i tell the audience the insights, they’ll never remember.
If i help the audience discover the insights for themselves, they’ll never forget.
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This website is about our MIND. To read today’s post about our BODY, click here.
Intentionally booked a mid-morning flight. This allows me to wake up like normal, with decent odds of eight hours sleep.
A 7am flight requires an extra-early wake up. This removes an 8-hour sleep off the table.
Intentionally booked a two+ hour layover. Why? This allows a buffer for flight delay challenges.
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This website is about our MIND. To read today’s post about our BODY, click here.
Cold-minded is not a way to think.
Cold-minded is not a way to project positive energy.
But being warm-minded, projecting warmth, well, warmth is a great friend to all.
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This website is about our MIND. To read today’s post about our BODY, click here.
Disney is a creative paradise.
How can it not be, right?
And then i look in the mirror (like we all do) and ask (like we all do), am i a creative paradise?
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This website is about our MIND. To read today’s post about our BODY, click here.