.think .differently
Mentally out of office alert…
Being out of the office for any reason provides a unique opportunity to provide exceptional service, with the hallmark goal to exceed customer expectations in every interaction.
When someone receives your out-of-office alert, the recipient is interacting with you.
How you see your out-of-office-alert commitment (obligation) is how you see everything about your customer.
Detail oriented or not detail oriented?
The customer prefers the first.
Employees default to whatever is easiest.
Skeptical?
Show me your out-of-office alerts and i’ll give you a Disney Service Consultant grade for your products (efforts).
All this begs the supreme question — What is the best way to exceed customer expectations with your various (email, phone, text) out-of-office alerts?
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