Quote – Page 33 – Disney Leadership Keynote Speaker

You promised

6-second video: We walked to DU and back to Disney’s Contemporary Resort. Then we walked from the Contemporary to Disney’s Wilderness Lodge Resort. Wait there’s more…then we took the boat to Disney’s Magic Kingdom and walked to Contemporary from MK.

Be a person of your word.
dad

If you tell me you’re gonna do something, even if you didn’t quote/unquote ‘promise’, i still consider what you said a promise.

Note to self: Be careful what i say because everything i say can (and should) be considered a promise.

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This website is about our MIND. To read today’s post about our BODY, click here.

Detail secrets

4-second video: DU. Attention to detail is our (Disney’s) secret.

Two retirees at Magic Kingdom entrance — Does that guy’s hat say, Glacier National Park?

Exceed expectations, pay attention to details.
dad

While at Disney Institute (DI), early in my DI career, i developed and operationalized this “Disney Customer Service” mantra. It wasn’t the content specialist designer mindset that created this. It was me trying to simplify a sparkly-design mentality. The bells and whistles, pixie-dusted vernacular had our (paying) audience blinded to the simple Disney DNA. i made and continue to make it my life’s work to deconstruct and then reconstruct Disney’s world-class operational DNA. “Pay attention to details, exceed expectations.”

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This website is about our MIND. To read today’s post about our BODY, click here.

Fix it bruh

You drove all over Windermere’s dirt roads.

Fix your mental self-talk.
dad

Remember when you first started driving lessons with me on the neighborhood sand roads in Windermere? You thought you could never learn to drive. How’d that work out?

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This website is about our MIND. To read today’s post about our BODY, click here.

Today’s posts

Walt Disney quote displayed on meeting room wall — The whole volume in one sentence.

Gettin’ better at one sentence insights. Ain’t there yet, but closer than most.
dad

There is an art to explaining whole volumes in a single sentence. Practice, or perfect practice if you prefer, makes perfect.

For example:

Live, before you die.

If your goal isn’t impossible, you’re not reaching high enough.

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This website is about our MIND. To read today’s post about our BODY, click here.

Given the mental choice

Slow and steady positive thinking wins the race.
dad

It takes too long to become excellent at something. Or, thank goodness you can simply do a little bit daily and over time it adds up to something excellent.

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This website is about our MIND. To read today’s post about our BODY, click here.