Category: Book Publishing

Said Another Way…Not Magic, Work

It’s not the Magic that makes it work, it’s the work that makes it Magic.

Mary Flynn said this and immediately i knew it was profound.

Colleague Mary Flynn and i often co-facilitated four-day Disney Institute Professional Development Programs at Walt Disney World. Mary was a writer for Hallmark greeting cards at one time. She had a beautiful way with words. She gifted the class, and me, that day in a profound way.

•  •  •  •  •

This website is about our MIND. To read today’s post about our BODY, click here.

Are You Willing To Walk Away

That’s it. That’s the question.

Are you willing to walk away?

•  •  •  •  •

This website is about our MIND. To read today’s post about our BODY, click here.

Business Excellence Time Out, Disney Style

Five world-class business excellence basics i learned from 30 years at Disney.

Do the basics brilliantly.

Never get bored with the basics.

Leaders, employees, customers, reputation, improve.

•  •  •  •  •

This website is about our MIND. To read today’s post about our BODY, click here.

Disney’s Single Biggest Secret Revealed

Disney’s Organizational Vibrancy secret?

Over-focus on the same things others under-focus on or ignore.

Be intentional, by design, where most are less intentional, by default.

Do the basics brilliantly.

Focus and discipline.

Focus on the basics.

Discipline yourself to never take your eye off the basics.

The basics?

1. Leadership excellence.
2. Employee engagement.
3. Customer service.
4. Brand reputation.
5. Creativity and innovation.

•  •  •  •  •

This website is about our MIND. To read today’s post about our BODY, click here.

What Happens To Business Excellence When There’s No Urgency?

Organizational decay.

Waiting and doing nothing are the twin siblings for organizational destruction.

Nothing changes if nothing changes.

An object in motion tends to stay in motion.

An object in decline tends to stay in decline.

•  •  •  •  •

This website is about our MIND. To read today’s post about our BODY, click here.