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Would Your Life Change?

#dothisforyou

If Disney Ran Your Life.

If Disney Ran Your Life, what would improve immediately? Balance is not a myth. Apply Disney business wisdom to personal vibrancy. #ifdisneyranyourlifepodcast on iTunes

#dothisforyou

You deserve it.

Seriously.

(csn, txt a photo of this post when you read it. thx)

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Categories
Honey, It's For You

Can you remain unhappy?

When you are counting your days, be grateful you have days to count. Each bead in the jar represents a week in life.

A mindset that immediately changes how you see life?

Can you remain unhappy when you are grateful?

Every problem is a challenge, an opportunity.

Creatively exploring and solving your opportunities unlocks more growth and joy in your life.

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The Next Lecture

Disney Customer Service Mindset

Relentless pursuit.

Disney Customer Service Mindset.

Customer service is simple – be nice enough to exceed the normal expectation.

You can be nicer if you have the ability (time, resources, energy, money, or set a new standard), but being nice enough to exceed the normal expectation is all that’s required.

Exceeding doesn’t discriminate, meaning any amount of effort that exceeds is enough to exceed, even if it’s an insignificant amount of effort.

Obviously the extra mile is a sure bet for exceeding customer expectations, but going the extra mile is not even remotely sustainable.

Going the extra inch – a seemingly insignificant effort – will not only exceed expectations, it is insanely easy to do.

As simple as making eye contact and smiling.

As simple as saying please and thank you.

As simple as introducing yourself, first.

As simple as initiating a warm salutation.

As simple as being assertively friendly – meaning if you see a customer who you can tell has a question, rather than wait for the question, ask the question, “May i help you find something?”

You were going to answer the question anyway, why not initiate it.

Why would you wait?

Ever.

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The Next Lecture

Record like you mean it

Jody Maberry’s head is barely visible lower left. Our event photographer is in PIXAR shirt, and me sitting on the sidewalk outside the former Disney Institute main studio.

Record like you mean it.

What?

Reflecting this morning on the 48-hour eve of Season 3, Episode 3 release on February 7, 2020.

Jody Maberry and i have recorded over 50 episodes and yet publicly on iTunes, only two show.

If Disney Ran Your Life may not change the world, but i have no doubt it can change someone’s world.

It did mine.

Maybe yours.

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It's All We Have

Copy all you want

“I’m going to Disney World.”
Birds eye view.
Yesterday.
Patrick.
”I went to Disney World.”
Yesterday.

You can copy quotes, but you can’t copy originality.

You can copy goals, but you can’t copy discipline.

You can copy ideas, but you can’t copy execution.

You can copy answers, but you can’t copy deep understanding.

You can copy other’s thinking, but you can’t copy thinking for yourself.

Rejoice in your originality.

Rejoice in your initiative.

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